Privacy Policy

What information does this site and NoMud.com monitor?

When you browse the site, we do not collect personal information about you. The only way we will get any kind of personal information is if you give it to us.

The company requires that consumers supply personal information, including e-mail addresses, during the purchase process. The company may also collect additional personal information from subscribers in an optional e-mail subscription form. On occasion we may also invite customers and site users to provide additional personal information via a market research questionnaire or e-mail, the results of which are monitored in aggregate form and this enables us to provide a better service to our customers.

The Web Site uses "cookies" which are small pieces of computer code which are stored on your computer's hard drive. These cookies are used to measure site usage and related information. Cookies do not contain any personal information about you.

What does the company do with the information it gathers?

We may use the information we gather to measure the entry and exit points of visitors to the site and respective numbers of visitors to various pages and sections of the site and details of searches performed. We may also use this information to measure the usage of advertising banners and other click through from the Web Site. We may disclose information of this nature to selected third parties but only in an aggregated statistical format. Any personal information that may identify an individual visitor will not be passed on to any third party, except where necessary to process your transaction or enquiry.

Please note that your personal information may be transferred outside of the UK and the European Economic Area in order to process and arrange for the products and services you have booked with us. When you submit your request to us you agree that we will use the personal information you have provided in this manner, and that we can provide it to our affiliates, agents and third parties, but only where necessary to enable your request to be processed.

Users who have subscribed to our e-mail service, or visitors purchasing products on the site who have not opted out, will receive promotional mailings and e-mails from NoMud.com and other companies within the Thomas Cook group.

Personal information collected in accordance with the Data Protection act may be passed to our affiliates, agents and other third parties who may compile and distribute mailings and e-mails on our behalf in accordance with the purchaser's marketing preferences.

We will provide a summary of any personal information held upon request. This information will only be sent to the e-mail address on file for the subscriber name associated with it. To obtain an information summary please e-mail us at info@nomud.com. Thomas Cook Tour Operations Ltd, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other web sites to which this Site may link.