Terms of Use


Site Terms and Conditions

Please read these terms and conditions before using the NoMud.com website (the "Site"). User agreement between the user ('User', 'you') and Thomas Cook Tour Operations Limited ('Thomas Cook', 'we', 'us'). NoMud.com is a trading name of Thomas Cook Tour Operations Ltd. Our registered office address is: The ThomasCookBusinessPark, Coningsby Road, Peterborough, PE3 8SB and our company registration number is: 3772199 England. Please read these terms and conditions of use ('Terms and Conditions') before using this Site.

You consent to these Terms and Conditions without qualification when you use this Site. If you disagree with any part of these Terms and Conditions, you may not use this Site in any way. The information on this Site is directed solely at those who access this Site from the United Kingdom mainland. We are an English registered Company. Our business and the services we offer are governed by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Site, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country which do not, in any event, affect or apply to the same.

Site User Obligations

You agree to be bound by the following obligations, including without limitation:

1. You accept financial responsibility for all transactions made under your name or account.

2. You must be 18 years of age or over and have legal capacity.

3. You warrant that all information you provide about yourself or anyone else shall be true and accurate.

4. The Site must not be used for speculative, false or fraudulent bookings.

5. The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.

6. The Site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you, except that one copy of the information contained within the Site may be made for personal, non-commercial use.

All bookings made via this Site are subject to the booking terms and conditions as displayed within the Booking Conditions pages, and to any additional information given on the pages of this Site where products and/or services are advertised. We recommend you print a copy of our applicable booking conditions and any relevant additional information prior to making a booking or purchase with us.

Our booking conditions contain limitations and exclusions of liability to any person(s) who books any arrangements via this Site. Cancellation and amendment charges are payable if a booking or other purchase is cancelled or amended after it has been confirmed.

Access to this Site is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of England and Wales. We reserve the right to deny access to the Site at any time without notice.

Website Accuracy


No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy of any of the information contained on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any of the information or material contained in this Site and/or use of or access to any other information or material via web links from this Site or any inability to access or use this Site. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via third party sites or supplied by an identified third party, where consistent with our applicable booking conditions. If any of these exclusions, in whole or part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

We may change any aspect of this Site or its content, including the availability of any suppliers, features, information, database or content.

Without prejudice to the foregoing provisions, we are entitled to the benefit of any applicable exclusions and/or limitations of liability permitted by the laws of any country found to be applicable to the information shown on this Site and/or any services offered by us or on our behalf.

The information and/or prices shown on this Site are updated from time to time and therefore may have changed by the time you come to make a booking or purchase. Whilst every effort is made to ensure the accuracy of all such information and prices, regrettably errors do occasionally occur.

The prices and discounts shown on this Site are applicable to bookings and purchases made via this Site and may vary from Thomas Cooks retail shop, tv and telephone direct businesses.

The copyright in the material contained on this site belongs to its Licensors or to us. The material may only be used for your own personal use for non-commercial purposes.

Site Availability

This Site is provided on an 'as is' and 'as available' basis. We do not accept any liability in respect of your ability to access or use this Site at any time or for any interruption to that access or use, or for any failure to complete any transaction. We do not warrant that the Site is free from computer viruses or other properties that may cause loss or damage.

We reserve the copyright and all proprietary rights in the Site and all content. The material contained within the Site is the property of Thomas Cook Tour Operations Limited or its affiliates unless identified as belonging to third parties. The name “NoMud.com” and any other marks, logos and graphics of Thomas Cook displayed on the Site are trade marks of Thomas Cook Tour Operations Limited or its affiliates. Other company and product or service names displayed on this Site may be the registered trade marks of their respective owners. You are not granted any right or license to use any trade marks, trading names or logos that appear on this Site.